Call Center Outsourcing

The call center refers to the use of computer communication technology to process telephone inquiries from enterprises and customers, automatically assign incoming calls to personnel with corresponding skills, and record and store all incoming call information.

Our advantage

· Own delivery center to reduce recruitment costs;

· Strong recruitment ability, high efficiency and fast matching;

· Has a good cooperative relationship with the three major operators to ensure high-quality call quality.

Applicable Service Positions

· Customer service category: e-commerce, retail, manufacturing and other industries with large demand, large loss, and obvious off-peak seasons;

· Telemarketing: Internet, financial industry, etc. are based locally and radiate across the country;

· Content review: platforms that require manual review of content, such as community and video (such as Douyin/Kuishou);

· Labeling categories: Qutoutiao, NetEase and other platforms that need to accurately recommend content according to personal preferences;

· Government investigations (collecting data information, etc.).

Solve Many Problems For Enterprises

· Improve the stability of grassroots employees;

· Save labor costs for enterprises;

· Help enterprises to expand rapidly;

· Improve human efficiency and reduce enterprise employment risks.